Answer: We offer a variety of loan products tailored to meet your financial needs, including:

• Personal Loans for individuals in need of emergency funds or personal expenses.
• Business Loans for small and medium-sized enterprises (SMEs) looking to expand or improve operations.
• Agricultural Loans to support farmers in the region with working capital and equipment financing.
• Education Loans for students seeking financial assistance for tuition and related expenses.

Answer: The interest rates vary depending on the type of loan and the term. We strive to offer competitive and affordable rates. Please contact our customer service or visit a branch for detailed information about specific loan products.

Answer: You can apply for a loan by visiting any of our branches or by filling out an online loan application form on our website or through our mobile application. You will need to provide necessary documentation such as proof of identity, proof of income, and other documents depending on the loan type.

Answer: The general requirements include:

• A valid government-issued ID.
• Proof of income or employment.
• A guarantor (depending on the loan type).
• Collateral (for certain loan products).
• A completed loan application form. Additional documents may be requested depending on the type of loan you are applying for.

Answer: We offer various investment opportunities to help you grow your wealth, including:

• Fixed Deposit Accounts with attractive interest rates.
• Savings Plans designed for long-term growth.
• Group Investment Schemes for businesses and communities seeking joint investment opportunities.
• Youth Investment Programs to encourage savings and investments among young individuals.
• Cash Deposit which can be use at any point in time

Answer: To invest, you can visit any of our branches, where our investment advisors will assist you in selecting the right investment product based on your financial goals. You may also explore investment options through our online platform.

• Competitive interest rates on your savings.
• Security for your funds with easy access when needed.
• 24/7 access to your account via our mobile app and online banking.
• Flexible deposit options to suit your savings goals.
• ATM access for easy withdrawals.

• Answer: A Fixed Deposit (FD) is a type of investment where you deposit a lump sum amount with the bank for a fixed period, earning a higher interest rate than a regular savings account. At the end of the term, you will receive your principal amount plus the accrued interest. FDs are ideal for those looking for secure, long-term savings with guaranteed returns.

• Answer: The minimum cash deposit amount varies based on the type of account you wish to open. For a standard savings account, the minimum deposit is typically affordable, while specific investment products such as Fixed Deposits may have higher minimum amounts. Please contact us or visit a branch for more details.

• Answer: Yes, you can withdraw your fixed deposit before the maturity date. However, early withdrawal may incur a penalty, and you may lose some of the interest accrued. We recommend discussing your withdrawal options with one of our representatives to fully understand the terms.

• Answer: You can check your account balance and transaction history through our online banking platform, mobile app, or by visiting any of our branches. You will also receive regular account statements via email or post, based on your preference.

• Answer: There may be nominal fees for certain types of accounts or services, such as account maintenance, ATM withdrawals, or specific transactions. For detailed information on fees, please contact our customer service team or visit your nearest branch.

• Answer: Yes, we provide financial education and advisory services to help individuals and businesses make informed decisions about loans, investments, and savings. Our team of financial experts is available to guide you through various options and help you plan for a secure financial future.

• Answer: Our standard working hours are from Monday to Friday, 8:00 AM to 5:00 PM. Some branches may have extended hours or operate on Saturdays. Please check with your nearest branch for specific hours.